Moneytree works hard to be the best provider of payday loans and other financial services. Whether you apply online or in a branch, a Moneytree Payday Loan is fast, simple and secure.

What do I need to apply?

As part of the application process, you will need to provide the following:
 
  1. Your ID and Social Security Number (or Alien Registration Number or ITIN)
  2. Your address and phone number(s)
  3. Your source(s) of income
  4. An open checking account
Due to limitations imposed by the Military Lending Act, Moneytree does not make loans to "covered borrowers," a term which includes active duty members of the military, their spouses and dependents. Learn More
 

Have a question?

Contact our Customer Service Team between 6am and 11pm PST, seven days a week.
  • Phone: 877.613.MONY (6669)
  • Email: comments@moneytreeinc.com

What is the term of a payday loan?

The term of a payday loan is determined by the frequency of your paydays. If your next payday is within 9 days from the date you take out the loan, you can choose to repay your loan on the subsequent payday. In all cases, the minimum loan term is 8 days. The maximum loan term per Washington law is 45 days.

Washington law also requires that you have not taken out more than eight (8) payday loans from a Washington-licensed payday lender during the prior 12-month period.


How much does a payday loan cost?

A payday loan costs $15 per $100 borrowed up to $500, and $10 per $100 on the amount over $500. For example, the total amount due on a $100 loan for 14 days would be $115 and has an APR (annual percentage rate) of 391.07%.*
 

*The Annual Percentage Rate ("APR") is the cost of your loan expressed as a yearly rate. The actual APR for your loan may be higher or lower, depending on the actual amount you borrow and your actual repayment schedule.

Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions.

Moneytree is licensed by the State of Washington Department of Financial Institutions and registered with the federal government as a Money Services Business (MSB). 

Moneytree is a member of the Community Financial Services Association (CFSA), the Financial Service Centers of America (FiSCA), California Financial Service Providers Association (CFSP), and the Colorado Financial Services Centers Association (COFiSCA). Moneytree actively supports laws, regulations and industry best practices that protect consumers and preserve access to credit. As a member of the Community Financial Services Association of America (CFSA), our company encourages responsible industry practices and proudly supports and abides by CFSA’s Best Practices.


 

Washington FAQ

Can I extend my loan due date?

Please call or visit any Moneytree Branch or contact our Customer Service Team at 800.745.1011 to discuss extending a loan due date.
 

Can I pay my loan online or over the phone?

Online Payments 
  • Loans scheduled to be paid by ACH or post-dated check: Payments can be made online at moneytreeinc.com/payments on or before 1 pm Pacific Time on the payment due date using your debit card or checking account. 
  • Loans scheduled to be paid in cash:  Payments can be made online on or before 11 pm Pacific Time. 
Telephone Payments
  • Loans scheduled to be paid by ACH or post-dated check: Call Customer Service at 1.800.745.1011 before 2 pm Pacific Time on or before the payment due date to make a telephone payment using your debit card.
  • Loans scheduled to be paid in cash: Call Customer Service at 1.800.745.1011 before 11 pm Pacific Time on or before the payment due date to make a telephone payment using your debit card.

Can I pay off my loan before it is due?

You can prepay your loan in full prior to the due date with no prepayment penalty. 

Can I renew my payday loan?

Loan renewals are not available in Washington.

How do I apply for a payday loan?

To apply for a Moneytree consumer loan you will need the following:
  • A tax identification number (Social Security Number, ITIN, Alien Registration Number)
  • Proof of identification
  • A physical residence address
  • Verifiable income
  • A contact phone number at which you can be reached
  • An open checking account (payday loan)
Due to limitations imposed by the Military Lending Act, Moneytree does not make loans to "covered borrowers," a term which includes active duty members of the military, their spouses and dependents. Learn More.
 

How do I repay my payday loan?

Payment options vary depending on your loan agreement.

Payday Loan  
  • You can write a post-dated check at loan origination for repayment. Your paper check will be turned into an electronic check for presentation to your bank. If you wish, you can opt to have your paper check physically deposited rather than electronically presented.
  • You can repay your loan in full, in cash, before the deposit time on the due date in any Moneytree Branch.
  • You can repay your loan in full using your debit card in any Branch.
  • You can repay your loan in full online using your debit card or your checking account information.
  • You can also repay your loan in full over the phone using your debit card.
Signature Loan 
  • You can repay your loan in full, in cash, before the end of business on the due date in any Moneytree Branch.
  • You can repay your loan in full using your debit card in any Branch.
  • If you have a checking account, you can repay your loan in full online using your debit card or checking account information.
  • You can also repay your loan in full over the phone using your debit card.

How is my loan due date determined?

Your loan will be due on the date set forth in the loan agreement; typically your next payday. If your next payday is within 9 days from the date you take out the loan, you can repay on the following payday. The minimum loan term is 8 days and the maximum loan term is 45 days.

 

How is my loan limit established?

Your loan limit will be established based on:
  • Your income; 
  • The information you provide in the loan agreement;
  • Your credit history with Moneytree; and
  • The information in your consumer report provided by a consumer reporting agency.
You can borrow any amount up to your loan limit. Your loan limit may change if any of the above changes. 
 

Is Moneytree licensed?

Moneytree, Inc. is licensed by the Washington State Department of Financial institutions. Licensing information is available upon request. Moneytree is registered with the federal government as a Money Services Business (MSB).

Customer Notice: A single payday loan term is typically two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday loans are not recommended as long-term financial solutions.
 

What if I can’t repay my loan on my due date?

If you are unable to pay your loan when it is due, Moneytree offers a payment plan. You must request a payment plan before the deposit time on the day your loan is due. If the amount you owe is $400 or less, you can enter into a payment plan to repay in substantially equal payments over 90 days. If the amount you owe is more than $400, you can enter into a payment plan to repay in substantially equal payments over 180 days. There is no charge to enter into the payment plan. You will not be eligible to take out a payday loan from any Washington licensed lender until your payment plan is paid in full.
You can obtain additional details by contacting Customer Service at 1.800.745.1011 or by visiting a Branch. 
 

What if I default on my loan?

If your check or ACH returns unpaid, you will be charged a one-time $25 fee. You can reach Moneytree's Payment Center at 1.888.516.6643 for more information.
 

What is the cost of a payday loan?

Payday Loan1: A payday loan costs $15 per $100 borrowed up to $500, and $10 per $100 on the amount over $500. For example, a $100 loan due in 14 days would have a total repayment amount of $115 and has an APR (Annual Percentage Rate) of 391.07%.*

Signature Loan: A signature loan costs $15 per $100 borrowed up to $500. For example, a $100 loan due in 14 days would have a total repayment amount of $115 and has an APR (Annual Percentage Rate) of 391.07%.*

1 Washington law does not permit lenders to lend to individuals who have taken out over eight (8) payday loans from a Washington-licensed payday lender during the prior 12-month period.

*The Annual Percentage Rate (“APR”) is the cost of your loan expressed as a yearly rate. The actual APR for your loan may be higher or lower, depending on the actual amount you borrow and your actual repayment schedule.

 

How do I repay my online Payday Loan?


Just as with receiving the loan proceeds, the process is automatic and convenient. An electronic withdrawal will be made from the account you provided to us on your loan application on the loan's due date via an ACH transaction. If you would prefer to pay from a different account, you may pay online. You can use a different checking account or pay with a Visa or MasterCard debit card. Online payments can be made until 1 pm Pacific Time on the loan payment due date. Phone debit payments can be made until 2 pm Pacific Time on the loan payment due date.

If you aren’t sure about your loan due date or the amount you owe, please call the Customer Service Team at 877.613.6669. They are available between 6am and 11pm, seven days a week.