Payment Reminders

Man with baseball cap, smiling and looking at a mobile device.Man with baseball cap, smiling and looking at a mobile device.

“Just wanted to say that I really do appreciate their willingness to work with you on paying off loans.”

Brian B.
Spokane, WA

 
 

Receive Payment Reminders Automatically 

Stay informed about your payment due dates. Get payment reminders via text message.

Customers who have provided us with a cell phone number will receive a text reminder when payment is due. No signing up required. Our payment reminder text messages are simple and secure.

Want the convenience of text message payment reminders? Visit any Branch or contact our Customer Service Team to verify if we have your cell phone number on file. Call our Customer Service department at 1-800-745-1011 24 hours a day, seven days a week.

Please note: Standard text message rates will apply. Moneytree does not charge customers for payment reminders, but your carrier might. Verify text fees with your service provider. To opt out of text message payment reminders, please contact Customer Service at 1-800-745-1011.

Payment Reminder Text Message FAQs

For privacy reasons, the text message just includes the day and time your payment is due. No personal information (name or loan amount) is included. For example, a payment reminder text message may read like this: "From Moneytree: Your payment is set for today at 3 PM PT, (4 PM MT). Cash payments can be made prior to that time. Call 888-394-0148 with questions. Thank you!"

You can pay your loan by allowing your check or ACH payment to be deposited in your bank, visiting any branch to make a cash payment, or making your payment online at moneytreeinc.com.

It’s simple! We just need your cell phone number. Visit any branch to provide us with your number or call Customer Service 24 hours a day, seven days a week at 1-800-745-1011.

Yes. We don’t include any personal information in the text message and you won’t receive any unsolicited text messages.

You will receive the payment reminder text messages if your carrier supports text messaging. Check with your carrier for details.

Standard text message rates will apply. Moneytree does not charge customers for payment reminders, but your carrier might. Verify text fees with your service provider.

Moneytree will send one payment reminder text message.

The text messages are automated so if you have any questions, please call Moneytree Customer Service 24 hours a day, seven days a week at 1-800-745-1011.

If you’ve provided Moneytree with your cell phone number, you will not receive a telephone or voicemail reminder. Customers that have not provided a cell phone number will continue to receive recorded reminder phone calls.

Please let your teller know during your next visit, or call Customer Service 24 hours a day, seven days a week at 1-800-745-1011.

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P.O. Box 58443, Seattle, WA 98138