Moneytree works hard to be the best provider of payday loans and other financial services. Whether you apply online or in a branch, a Moneytree Payday Loan is fast, simple and secure.
What do I need to apply?
As part of the application process, you will need to provide the following:
Your ID and Social Security Number (or Alien Registration number or ITIN)
Your address and phone number(s)
Your source(s) of income
An open checking account
Have a question?
Contact our Customer Service Team 24 hours a day, seven days a week.
Phone: 877.613.MONY (6669)
What is the term of a payday loan?
The term of a payday loan is determined by the frequency of your paydays. If you are paid weekly, biweekly, or twice monthly you can choose to repay your loan on any payday within 24 days. If you are paid monthly, you can choose to repay your loan on any payday within 31 days. The maximum loan term per the California Deferred Deposit Transaction Law is 31 days.
How much does a payday loan cost?
A payday loan costs $17.65 per $100 borrowed. For example, if you borrowed $100 and your payday was 14 days away, the APR (Annual Percentage Rate) would be 460.16%*, and you would owe $117.65 on the date of your next payday.
*The Annual Percentage Rate (“APR”) is the cost of your loan expressed as a yearly rate. The actual APR for your loan may be higher or lower, depending on the actual amount you borrow and your actual repayment schedule.
Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions.
Licensed by the Department of Business Oversight pursuant to the CA Deferred Deposit Transaction Law to make consumer loans.
Moneytree is a member of the Community Financial Services Association (CFSA), the Financial Service Centers of America (FiSCA), California Financial Service Providers Association (CFSP), and the Colorado Financial Services Centers Association (COFiSCA). Moneytree actively supports laws, regulations and industry best practices that protect consumers and preserve access to credit. As a member of the Community Financial Services Association of America (CFSA), our company encourages responsible industry practices and proudly supports and abides by CFSA’s Best Practices
What happens if I default on my loan?
If your loan goes into a default status, Moneytree is committed to collecting your debt in a professional, fair and lawful manner. We follow the applicable Fair Debt Collection Practices Act guidelines when collecting defaulted loans. You will be charged a one-time $15 fee if your check returns unpaid. We will contact you and ask for payment, and we may make reasonable payment arrangements with you. Additional interest will not accrue after default. We may refer your account to an outside collection agency. After a loan goes into default status, we may re-evaluate your credit limit. You can reach Moneytree’s Payment Center at 1.888.516.6643 for more information.
Can I renew my loan?
No. Loan renewals are not available in the state of California.
How do I repay my online loan?
Just as with receiving the loan proceeds, the process is automatic and convenient. An electronic withdrawal will be made from the account you provided to us on your loan application on the loan's due date via an ACH transaction. If you would prefer to pay from a different account, you may pay online. You can use a different checking account or debit card. Any change in payment method must be made prior to 1 pm Pacific Time on the date the loan is due in order for the change to be processed for the current payment.
If you aren’t sure about your loan due date or the amount you owe, please call the Customer Service Team at 877.613.6669. They are available to help 24 hours a day, seven days a week.
If my check is returned unpaid by my bank, will I be charged a fee?
Yes. Returned item fees are determined by state law. The returned item fee in California is $15.
What happens if I can't repay Moneytree on my due date?
Occasionally circumstances may arise that change your ability to repay. If this occurs, you may choose to enter into the Community Financial Services Association of America (CFSA) Extended Payment Plan. You may request a payment plan to restructure the payment terms to at least four (4) substantially equal payments. You may choose this option once per 12-month period. There is no charge to enter into the CFSA Extended Payment Plan. You may choose this option prior to the deposit of your current loan. After repaying your payment plan, we may re-evaluate your credit limit. Additional details about this option are available at any Moneytree branch or by contacting our Customer Service Department at 800.745.1011.
When do I need to repay my loan?
If you are paid weekly, biweekly, or twice monthly you can choose to repay your loan on any payday within 24 days. If you are paid monthly, you can choose to repay your loan on any payday within 31 days. The maximum loan term per the Department of Business Oversight pursuant to the California Deferred Deposit Transaction Law is 31 days.
Can I extend my loan due date?
Please visit any Moneytree branch or contact our Customer Service Department at 800.745.1011 to discuss options for extending your loan date.
What if I change my mind about borrowing the money?
You may choose to rescind (cancel) your payday loan, at no cost, at any time until the close of the following business day. To do so, simply call our Customer Service Department at 800.745.1011 or visit your nearest Moneytree branch.
How fast will I receive my money?
Once your payday loan has been approved, your money is available immediately for pick-up at any Moneytree branch. If you are an existing customer and have a prepaid debit card that you purchased at Moneytree, you can have the money instantly deposited on your card. Otherwise, your loan proceeds can be deposited into your checking account in 1-3 business days!