Moneytree works hard to be the best provider of payday loans and other financial services. Whether you apply online or in a branch, a Moneytree Payday Loan is fast, simple and secure.

What do I need to apply?

As part of the application process, you will need to provide the following:
 
  1. Your ID and Social Security Number (or Alien Registration number or ITIN)
  2. Your address and phone number(s)
  3. Your source(s) of income
  4. An open checking account
Due to limitations imposed by the Military Lending Act, Moneytree does not make loans to "covered borrowers," a term which includes active duty members of the military, their spouses and dependents. Learn More


Have a question?

Contact our Customer Service Team between 6am and 11pm PST, seven days a week.

  • Phone: 877.613.MONY (6669)
  • Email: comments@moneytreeinc.com

What is the term of a payday loan?

The term of a payday loan is determined by the frequency of your paydays. If your next payday is within 9 days from the date you take out the loan, you can choose to repay your loan on the subsequent payday. The  maximum loan term per the California Deferred Deposit Transaction Law is 31 days.


How much does a payday loan cost?

The fee for a loan is $17.65 per $100 borrowed. This means that the APR (Annual Percentage Rate) for a 14-day loan would be 460.16%.*
 

 
 
*The Annual Percentage Rate ("APR") is the cost of your loan expressed as a yearly rate. The actual APR for your loan may be higher or lower, depending on the actual amount you borrow and your actual repayment schedule.

Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions.

Licensed by the Department of Business Oversight pursuant to the CA Deferred Deposit Transaction Law to make consumer loans. 

Moneytree is a member of the Community Financial Services Association (CFSA), the Financial Service Centers of America (FiSCA), California Financial Service Providers Association (CFSP), and the Colorado Financial Services Centers Association (COFiSCA). Moneytree actively supports laws, regulations and industry best practices that protect consumers and preserve access to credit. As a member of the Community Financial Services Association of America (CFSA), our company encourages responsible industry practices and proudly supports and abides by CFSA’s Best Practices.

California FAQ

Can I extend my loan due date?

Please call or visit any Moneytree branch or contact our Customer Service Team at 800.745.1011 to discuss options for extending your loan due date.

Can I renew my loan?

  • Payday Loan > Renewals are not available in California
  • Installment Loan > You may refinance once you have paid down at least $1,300 or 50% of the principal. Installment loans may be refinanced up to three (3) times, after which time the loan must be repaid in full before additional credit may be extended.

Does Moneytree abide by industry best practices?

Moneytree is a member of the Community Financial Services Association of America (CFSA) and the Financial Service Centers of America (FISCA). Moneytree actively supports laws, regulations and industry best practices that protect consumers and preserve access to credit. A copy of the industry best practices is posted in every branch.

Does Moneytree check my credit report as part of the loan application process?

Yes, for new loan applicants we make inquiries concerning your credit history and standing with consumer reporting agencies, and we may report information concerning your payment performance to credit reporting agencies. Applications for credit, late payments, missed payments or other defaults on your account may be reflected in your credit report.

How are loan due dates determined?

  • Payday Loan > The term is determined by the frequency of your paydays. Your loan will be due on your next payday or following business day. If your next payday is within 9 days from the date you take out the loan, you can choose to repay your loan on the subsequent payday. The maximum loan term per California law is 31 days.
  • Installment Loan > Payment due dates are based on your pay schedule with payments due on each payday (or next calendar day) throughout the term of the loan.

How do I repay my consumer loan?

Payment options vary depending on your loan agreement with us.
 
  • Payday Loan > You may write a post-dated check to repay your loan. Your paper check may be turned into an electronic check that will be presented to your bank on the loan due date. If you choose to repay using an electronic check transaction (ACH debit), the deposit will be made at 3 pm Pacific Time and will be processed by your bank no earlier than 10 pm that night. You can also make cash or debit card payments at any time prior to the 3 pm deposit.
  • Installment Loan > You may authorize ACH debit payments or set up post-dated check payments. Regardless of the payment option you choose when you enter into your loan, you may come in prior to 3 pm Pacific Time to make your loan payment in cash or with your debit card.
Payments may also be made online using your debit card or checking account by visiting moneytreeinc.com/payments. Online payments can be made until 1 pm Pacific Time on the loan due date. Phone debit payments can be made until 2 pm Pacific Time prior to check or ACH deposits.

How do I repay my online Payday loan?

Just as with receiving the loan proceeds, the process is automatic and convenient. An electronic withdrawal will be made from the account you provided to us on your loan application on the loan's due date via an ACH transaction. If you would prefer to pay from a different account, you may pay online. You can use a different checking account or pay with a Visa or MasterCard debit card. Online payments can be made until 1 pm Pacific Time on the loan payment due date. Phone debit payments can be made until 2 pm Pacific Time on the loan payment due date. 

If you aren’t sure about your loan due date or the amount you owe, please call the Customer Service Team at 877.613.6669. They are available between 6am and 11pm, seven days a week.

How does Moneytree work with credit counseling agencies?

Moneytree will accept the payment arrangements negotiated by a credit counseling agency. The National Foundation for Credit Counseling (NFCC) can help you develop a budget and negotiate reduced payment arrangements with creditors. To reach the Center nearest you, call NFCC at 1.800.388.2227 or visit nfcc.org for more information.

What happens if I cannot repay Moneytree on my due date?

We know that it is your intention to repay your loan on the due date. However, the answer to this question depends upon the state in which your loan originated.

For more information, please select your state: California Idaho Colorado Nevada Washington

If you find that you cannot repay your loan, we recommend that you do not take out additional loans in order to repay the original loan. For further information about alternate loan repayment options, please contact the Customer Service Department at 800.745.1011.

What happens if I default on my loan?

If you do not pay your loan as agreed, Moneytree, Inc. is committed to collecting your debt in a professional, fair and lawful manner. We follow the applicable provisions of the Fair Debt Collection Practices Act when collecting defaulted loans.
 
We will contact you and ask for payment in full, and we may make reasonable payment arrangements with you. We may refer your account to an outside collection agency or take civil action to collect the debt. After a loan goes into default status, we may reevaluate your credit limit. You can reach Moneytree’s Payment Center at 1.888.516.6643 for more information. 

  • Payday Loan > You will be charged a one-time $15 fee if your check or ACH returns unpaid.
  • Installment Loan > You will be charged a one-time $15 fee if your check or ACH payment returns unpaid.

What happens if I have difficulty repaying my loan on my due date?

If circumstances arise that change your ability to repay, we offer a payment plan for payday loans. You may request a payment plan to restructure the payment terms to at least four (4) substantially equal payments. You may choose this option once per 12-month period. You may choose this option prior to the time we deposit (or default) your current loan. There is no charge to enter into the payment plan. Additional details about this option are available at any branch. After repaying your payment plan, we may reevaluate your credit limit.

What if I change my mind about borrowing a Payday Loan?

You may choose to rescind (cancel) your payday loan, at no cost, at any time until the close of the following Moneytree business day. To do so, please visit your nearest Moneytree branch or call our Customer Service Department at 800.745.1011.

What is a payday loan?

A payday loan is a short-term loan between today and your next payday.

When do I need to repay my loan?

Your loan will be due on your next payday unless it falls within 9 days or less, in which case you may choose the following payday. The maximum loan term per the Department of Business Oversight pursuant to the California Deferred Deposit Transaction Law is 31 days.

How do I repay my online Payday Loan?


Just as with receiving the loan proceeds, the process is automatic and convenient. An electronic withdrawal will be made from the account you provided to us on your loan application on the loan's due date via an ACH transaction. If you would prefer to pay from a different account, you may pay online. You can use a different checking account or pay with a Visa or MasterCard debit card. Online payments can be made until 1 pm Pacific Time on the loan payment due date. Phone debit payments can be made until 2 pm Pacific Time on the loan payment due date.

If you aren’t sure about your loan due date or the amount you owe, please call the Customer Service Team at 877.613.6669. They are available between 6am and 11pm, seven days a week.