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I get in there this morning
I get in there this morning and tell em i want to sell gift cards and after bout 5 mins the one lady says they cant do it cause the Pin is scratched already. Why would that matter? I have to check how much is on them myself with that Pin, why would it matter if its scratched? So you wont take one thats scratched already, yet you want to deface my card and scratch it off yourself; makes no sense. So you potentially make my card unable to sell to other places if I don't like what you offer me for the gift card? You guys are thieves, not evening giving the full amount for the gift card either. Stay away from this place full of thieves!!! - Dustin , 11/13/2015
Moneytree Response: Dustin, thank you for letting us know about your experience and we apologize that we were unable to purchase the gift card you presented at the branch. We will share your comments with the management team. Feel free to call our Customer Service department at 877-613-6669 if you have any questions or other feedback.
MARIA!!! This woman was absolutely amazing
MARIA!!! This woman was absolutely amazing with customer service. A few weeks ago I was not happy and said I would not come back but I gave it one more try and that was it. I ended up with Maria as my teller and the experience could not have been better. Thank you Maria and Moneytree for a wonderful retry. I'll be back in soon! - Harrison H. , 8/18/2015
Moneytree Response: Thank you Harrison for allowing us the opportunity to exceed your expectations. We look forward to assisting you in the future.
Very disappointed that I'm told to go get certain information from my bank and it still was not sufficient enough to receive the necessary alone I need it. I make an effort to show them online my account information and it still is not good enough. I don't have the time to sit there and drive around with my two jobs and schooling in order to meet their requirements. This would have been my first loan. Not a satisfying first experience. - Harrison H. , 7/28/2015
Moneytree Response: Harrison, thank you for reaching out to us in regards to your visit to our Westminster branch. We understand your time is valuable. We appreciate you returning and giving us the opportunity to assist you with your transaction.
Anna is great always helps you with your needs been with moneytree for many years. - Ernestine R. , 11/21/2014
Moneytree Response: Thank you for your review, Ernestine. We're happy to hear Anna was able to provide you with great service. Thank you for being longtime customer. We appreciate your business.
The staff at this location is awesome
The staff at this location is awesome. Always friendly and helpful . Prompt and quick service every time I have been in. Anna and Deanna are my favorites. They always greet you with a kind hello and a smile. - Dianna , 11/2/2014
Moneytree Response: Hi Dianna. Thank you for your review. We hope to provide you with prompt service during every visit. We appreciate your business and look forward to assisting you in the future. Thank you!
Horrible service, The representative that helped us gave such a hard time about getting a checking statement it made us feel so disrespected that we won''t ever go back? As if we were lying about our bank account? We have already had three loans with Moneytree and have paid them all in full before they were even past due? So to be treated this was shameful,won''t ever go back staying with ACE much nicer environment. - Jeanea and Anthony L. , 11/1/2014
Moneytree Response: Hi Jeanea and Anthony. Thank you for your feedback. Unfortunately we've been unsuccessful in reaching you to explain the details of your transaction. If you would like to contact our customer services department we'd be more than happy to speak with you to see if there is another way we are able to assist you. Thank you for your interest in Moneytree.
They always take the extra step
Coming to this location can really make your day. Deanna and the other staff members are friendly and welcoming. They always take the extra step to make sure that you are happy with your transaction. They set the standard for excellence in customer service. - M. , 8/3/2014
Moneytree Response: Thank you for the kind feedback. Exceeding your expectations is part of our Mission. We hope to create the best experience possible for you and we know that starts with providing excellent customer service. Thank you for choosing Moneytree! We appreciate your business.
Deanna has the best personality
Deanna has the best personality. She is always so helpful whenever I visit. - JS , 7/30/2014
Moneytree Response: Thank you for your review, JS. We appreciate your visit and are happy Deanna was able to provide you with great service! Thank you for choosing Moneytree!
Anna and the entire crew there are excellent.
Anna and the entire crew there are excellent. Very professional, and always on point... Moneytree would be wise to make sure they keep them happy as employees they do an outstanding job!! - clete , 5/2/2014
Moneytree Response: Hi Clete! Thank you for your five star review! It's great to hear that Anna and the entire team were able to create an outstanding experience for you. At Moneytree, we work hard to providing you with the best customer service possible. Thank you for choosing us for your financial needs.
I was referred to the Moneytree branch. Traci was a very professional young lady. She was extremely helpful and nice. - Obed Q. , 9/20/2013
Always courteous and friendly.
After doing business with the branch on Sheridan in Westminster for a couple years my rate for cashing checks was reduced significantly. Managers and everyone else there have always treated me good. Always courteous and friendly. - Paul H. , 7/2/2013
Moneytree Response: Thank you for leaving us a review Paul. We're happy we were able to assist you with your check cashing needs. Team Members at our Westminster branch work hard to provide you with the best customer service. We hope to see you again. Thanks for choosing Moneytree! We appreciate your business.
Deanna exceeded my expectations with her customer service.
Deanna exceeded my expectations with her customer service. - N. P. , 6/17/2013
I recommend Moneytree because of the friendly service.
Anna is one of the nicest tellers we have ever dealt with. She went out of her way to make sure we were taken care of. I recommend Moneytree because of the friendly service. - Vanessa W. , 4/16/2013
I have always had wonderful service
I have always had wonderful service at this location. Recently, as I renewed my loan, I was told about the holiday contest they were having. I entered online and didn't think any more about it. Imagine my surprise when I got a call that I had won the weekly contest of $500. It came at a much needed time as I had many medical bills to pay. Thank you Moneytree for not only wonderful service but a surprise gift too. <3 - Amy , 11/23/2012
Moneytree Response: Thank you Amy for leaving a review for your local Moneytree location. We're happy we were able to help you with your loan. It is our mission to exceed your expectations. Thanks for entering our Holiday promotion as well and congratulations on your win! Thank you for choosing Moneytree!
Dale was amazing. But when I walked in there was a blonde sitting down who ignored me which I thought was very very rude. - Dawn , 8/24/2012
Moneytree Response: Thanks for your feedback Dawn. We're happy Dale was able to assist you. It is our mission to provide you with excellent customer service during each visit. Please allow us to make your next experience the best possible.
My visit exceeded my expectations because of Moneytree's decent check cashing fees.
Anna helped us get the money we needed to get a car. My visit exceeded my expectations because of Moneytree's decent check cashing fees. Thank you! - Julie F. , 8/9/2012
Anna has been wonderful. When I lost my card, she took care of it immediately. She really is the best. - Kelly P. , 5/31/2012
The service I receive at Moneytree is fast
The service I receive at Moneytree is fast and the tellers are very professional. Anna provided me
with the best service I have ever had; she was polite and fast! - Sherry T. , 5/2/2012
She was understanding and kind.
Chisom's great attitude and sense of humor made my day! She was understanding and kind. - Crystal C. , 3/29/2012