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The service was great. - Clifford R., 8/6/2018
Moneytree Response: Thanks for your positive review, Clifford!
Lani was wonderful she really helped me a lot. Kudos to Lani, she was great with her assistance. - Lakeasha G., 8/6/2018
Moneytree Response: Thanks for visiting our Maryland Parkway Branch, Lakeasha. We’re happy to hear that Lani provided you excellent customer service, and we’ll be sure to share your feedback with her!
I stopped by this store tonight after moving
I stopped by this store tonight after moving out of the immediate area 10 years ago thinking there''s no way they still have my account on file. I handed my ID to Isamar and seconds later she said, welcome back John, how have you been. She took a minute to update my information and in less than five minutes my two checks were cashed and I was back in my car. It was like visiting old friends. Thanks for the great service Moneytree and Isamar, - John M., 3/10/2016
Moneytree Response: Thank you for returning after ten years John. We’re happy to provide you with the same great service. Welcome back!
I have been here a couple of times.
I have been here a couple of times. The staff is very helpful,and their attitude is beyond words. I will always come back. They do bend over backwards to help you. - Ron, 5/3/2015
Moneytree Response: Thank you for your review, Ron. Our tellers work hard to exceed your expectations and that begins with having a positive attitude. We appreciate your business. Thank you for choosing Moneytree.
Every time I go into the store I am treated with respect
Every time I go into the store I am treated with respect and everyone is very courteous especially Micheal. He was very patient with me and if there was something that I did not understand he took the time to explain it without looking the least bit annoyed. My only issue is that I paid off my Title Loan a few weeks ago and still have not gotten my title back so my car sits unregistered until they finally get back to me and I feel that it is ridiculous because it didnt take me weeks to give them my title but it takes weeks to get it back. Again every is super nice but every time I speak with someone they tell me something different and they keep saying that ill get it "tomorrow" or to call customer service. I honestly just very frustrated but the customer service is pretty good - Angel, 3/26/2015
Moneytree Response: Angel, thank you for your review and for speaking with our District Manager about expediting the return of your title. It is our goal to exceed your expectations and we apologize for the inconvenience this has caused you. We value your business and appreciate you taking the time and look forward to serving you in the future.
I came in today and Claudia helped me
I came in today and Claudia helped me. and honestly I have be coming into moneytree for awhile and she made my experience awesome she was so friendly and down to earth. Next time I come in I hope I have the same experience because she is a one of a kind employee! - Ashley B., 3/26/2015
Moneytree Response: Hi Ashley. It's great to hear that you enjoyed Claudia's service. Our tellers work hard to provide you with the best experience possible when visiting our branches. Thank you for taking a moment to leave your feedback. We appreciate your business.
This location is consistently SLOW
This location is consistently SLOW and under staffed. Standing in line for 30 mins with 5 people in front of me because they only have 2 people working the fRony counter. It never fails. - Jesse V.S, 1/12/2015
Moneytree Response: Thank you for feedback, Jesse. We apologize for the long wait time you experienced during your visit and have forwarded your concerns to the District Manager for review. We value your business and it is our goal to exceed your expectations in the future.
My expectations were certainly met
The most memorable part of my visit was Mayra's great service. My expectations were certainly met. - James S., 9/20/2013
She always exceeds my expectations.
Angie is my favorite teller! She always exceeds my expectations. I recommend Moneytree because of all the services. - Dan P., 3/6/2013
I would recommend Moneytree because of the quick and friendly service.
This was Autumn's first time cashing my check and she offered very polite and fast service. I would recommend Moneytree because of the quick and friendly service. - Larry V., 1/9/2013
Moneytree's service is perfect!
Moneytree's service is perfect! April is very polite and works with professionalism. - Greg E., 9/7/2012
Moneytree exceeds my expectations.
Moneytree exceeds my expectations when the staff greets me as I walk in the door. Jesse especially works well with customers and is very patient and polite. - Debra D. , 7/5/2012
Miguel was very professional and nice.
Miguel was very professional and nice. I go to Moneytree because the store is always clean, there
is music playing, it is convenient and they offer free pens! - Patricia C., 4/30/2012