Consumer Tips
If you receive a call from Moneytree...
 From time to time, a Moneytree representative may call you at the contact numbers you have provided to talk about a transaction you conducted at Moneytree. The most common reason for this call will be to discuss payment arrangements on an unpaid loan or check. Whenever you receive a call from Moneytree, our representative should be friendly and courteous. We will give you our first name and will be clear about the location we’re calling from and the reason for the call.
You are always welcome to contact our Customer Service Department at 800.745.1011 to confirm the source and validity of the phone call. It is helpful if you have the caller’s name and telephone number so that we can confirm the nature of the call. We will not threaten you with any adverse consequences if you choose to confirm the validity of the call before providing any information.
Free Annual Credit Report
The Fair Credit Reporting Act (FCRA) allows consumers to view their credit reports on an annual basis through the national credit reporting agencies of Equifax, Experian and TransUnion. Reviewing your free credit report on an annual basis will help reduce the impact of fraud and identity theft on your Social Security Number.
Visit www.annualcreditreport.com to view your free annual credit report or call 877-322-8228 for more information.
Equifax: 800-685-1111
TransUnion: 800-888-4213
Experian: 888-397-9742
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