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Was there today for a check transaction
Was there today for a check transaction and the teller Selene who helped me was very disrespectful and rude! Will not return to this location.. - Anonymous , 2/24/2014
I just called to see about cashing a rebate check...
I just called to see about cashing a rebate check for only $10.00 and the lady who answered the phone was very friendly and very helpful. If you don't have a checking account and don't know anyone to cash it for you its nice to be treated good and have the service available. thank you! - Stacy S. , 11/18/2013
Tiffany offered helpful and informative information.
I called and Tiffany offered helpful and informative information. - Mary L. , 8/19/2013
Marysville wa location ... All customer service reps are great except for one, Matt he is very rude disrespectful and argues with one always. I will no longer go to his window. I am not sure why he is still there after reading all the reviews about him but something needs to change! - Kandis C. , 7/4/2013
Moneytree Response: Thank you for taking the time to share your recent experience with us, Kandis. Please believe that at Moneytree, it is our mission to provide every customer with exceptional customer service and we appreciate knowing if something different is happening to you. Rest assured we will follow up with the proper actions in this case. We truly value you as our customer and hope you will allow us the opportunity to exceed your expectations in the future. Thank you for choosing Moneytree.
She's very helpful and professional.
I've been going to Moneytree for years and it is the best! Daniela has a nice smile and is very friendly. She's very helpful and professional. - Kim H. , 2/11/2013
She was welcoming and understanding to my needs.
I had never taken out a payday loan before and Sarah made me feel so comfortable and walked me through the process. She was welcoming and understanding to my needs – sincere, compassionate and real. Thank you Sarah for providing excellent
customer service! - Jenny S. , 1/9/2013
Every time I go into Moneytree I feel so much better.
Every time I go into Moneytree I feel so much better. You always treat me with dignity! Moneytree is better than a bank because it is quick and hassle-free. - Pamatha S. , 12/8/2012
Worst customer service and day ever after teller MATT decides to profile his customer and upset my wife for no reason other than his own. It worth the drive to Everett to not deal with MATT - Ian F. , 12/8/2012
Moneytree Response: Hi Ian. Thank you for your feedback. At Moneytree it is our mission to provide you with the best customer service possible and make your visit a comfortable one. We strive to exceed expectations by promoting an equitable environment for our customers. We will be sure to look into this issue for you and will work hard to exceed your expectations during your next visit. Thank you for choosing Moneytree. We truly appreciate your business.
If you ever want good service from this branch DO NOT GO MATT's window. His customer service, knowledge, and kindness is the worst I have ever received. Matt is extremely rude, he profiles his customers and doesn't give a crap about you or your needs. He will not explain any of his own actions either. He will punish your customer good standings for another customers wrong doings. MATT should not work with the public. Everyone is better off to wait for the next teller. - Nicholle J. , 12/8/2012
Moneytree Response: Hi Nicholle. Thank you for leaving a review. We apologize for your unpleasant experience. We are currently looking into this issue for you and will be sure to contact you with a resolution. Thank you for choosing Moneytree.
Nercy was outstanding and provided excellent customer service!
Nercy was outstanding and provided excellent customer service! I choose to go to Moneytree because they are open convenient hours and provide exceptional customer service. - Thomas C. , 11/6/2012
I would recommend Moneytree
I would recommend Moneytree because they provide honest service and no matter the situation, they are always willing to help. - Elane V. , 9/7/2012
The employees have always been great to me!
Moneytree's gold prices are the best and the employees have always been great to me! Thank you Tiffany for providing me with the help I needed! - Cory G. , 5/31/2012