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I been coming to this location for nine years.
I been coming to this location for nine years. I never had a problem and the staff here is friendly and very pleasant. I would strongly recommend this location to any one who needs fast and effective service. - Steven D. , 4/17/2015
Moneytree Response: Hi Steven. Thank you for your review and for being a loyal customer for nine years. Providing you with excellent customer service is our mission. We hope to continue to exceed your expectations. Thank you for your recommendations and for your business.
I was under the impression
I was under the impression it was going to take 90 days to get my money back from the Ion Fraud activity however Linda informed me that would take at least weeks to get it however Gena helped me complete the di8pute form at this location which was extremely helpful since I had no idea how to do this. Flash says Gena needs to get a promotion and all the employees deserve a raise. Brian "Flash" is willing to refer as many people as he can to come into this branch to cash their checks. All the girls have been extremely and pleasant at all times of my visits. Very professional. Brian says he believes all team members need promotions and raises to prepare for their Holidays. Sincerely Brian Paul Gill owner of Flash Mechanical Services loyal customer for at least 10 years!! - Brian Flash Mechancial Services , 4/10/2015
Moneytree Response: Hi Brian. Thank you for taking time to leave us your feedback. It sounds like Gena was able to assist you with your Ion Card. We hope she was able to exceed your expectations. Thank you for your visit. We appreciate your business, Flash!
Small Loans range from $100 - $500, in even hundred dollar increments.
The cost of a loan is set as follows:
Interest Rate: 45% per annum simple interest
Origination Fee: 20% of the amount financed for the first $300 and 7.5% of the amount financed on amounts above $300
Maintenance Fee: 7.5% of the amount financed up to a maximum of $30 per month (this fee is waived during the first month of the loan)
Loan payments will be set up in six substantially equal installments, starting one month from the date you take out the loan.
View Example Loan Fees
Check Cashing Rates
Payroll Check: 1.9%
Payroll Check (Handwritten): 1.9%
Government Check: 1.9%
Personal (1st and 2nd Party): 5.9%
Money Orders: 5.9%
Insurance Drafts: 5.9%
Cashier's Check: 5.9%
Tax Check: 1.9%
Moneytree Money Order: 1.0%
Other Checks: 5.9%
Business Check Cashing Rates
Business Owners: Ask about special rates.
In addition, a $0.99 fee is charged on transactions over $20.
Up to $1000: $1.00 ea.
With Check Cashing or Loan Transaction: Free
Stamps: Face Value
Book of Stamps: Face Value
Fax per Page: $2.00
Cash Withdrawal: Ask for Details
Western Union: Fees to send money vary depending on the dollar amount sent.
CheckFreePay Bill Payments
Standard 3 to 4 Business Days: $1.50
Next Day: $2.50
Visa / Mastercard: $2.50
Alejandrina creatively solved a huge dilemma for me!
Alejandrina creatively solved a huge dilemma for me! I had no access to my entire month's pay for a matter of weeks. I came in with a possibility of a way to make my payment and she made everything work so I could take care of all my bills and have more security in accessing my money in the future. I always receive fast, friendly service here at the Alameda branch but she went above and beyond upon hearing my dilemma when another staff member was trying to help. I will continue to recommend Moneytree to friends and family. Thank you SO much Alejandrina!!! - Ann F. , 3/3/2015
Moneytree Response: Hi Ann. Thank you for visiting our Alameda branch. It's great to hear that you were able to take care of your bills.Going above and beyond for our customers is what we aim to to. We're happy you were pleased with Alejandrina's service. Thank you for choosing Moneytree.
I have been to the alameda branch about 500 times
I have been to the alameda branch about 500 times and not once have i had bad service all the employees at the alameda branch are very respectful and give outstanding customer service!!! I would recommend this place without a doubt and be confident my employees will come out happy from here!! - Pedro M. , 1/19/2015
Moneytree Response: Thank you for your feedback, Pedro. We aim to provide you with the best customer service each and every time you visit. We look forward to continuing to exceed your expectations. Thank you for being a longtime customer. We appreciate your business.
Went to cash a check for 2500.00. It was a handwritten company check, made out to my name, with proper I.d. I felt that they treated me like I stole the check, maybe it was my tattoos, or brown skin? Anyway, even after verifying with the writer of the check, they still wanted to see the bid, and receipt of the work...personally I think that was none of their business! And because the bid had my company name on it they had to look up the company name to see if it was registered with the state, again, none of their business!(check was written to my personal name...NOT my business name, again feeling like I was being treated like a criminal. I will never use money tree for anything ever again! Worst experience ever! Highly recommend that no one goes there! - jacob , 6/23/2014
Moneytree Response: Hi Jacob. Thank you for your recent visit to our branch. At Moneytree, we want to make each visit as comfortable as possible. We want to conduct the proper recourse necessary to make your transaction safe. Thank you for speaking with our District Manager in regards to your visit. We can assure you that your concern has been addressed. Thank you for allowing us to assist you in the future. We truly appreciate your business.
Everyone was very friendly.
Everyone was very friendly. Yvonne was informative and made me feel comfortable - Rebecca M. , 9/20/2013
Juan was fast and knew just what he was doing.
Juan was fast and knew just what he was doing. - Donwick T. , 6/17/2013
I recommend Moneytree because of the amazing service!
Victor is very kind and helpful. He provides great customer service and is always polite. I recommend Moneytree because of the amazing service! - Steve S. , 11/6/2012
They are helpful, polite and knowledgeable
Moneytree staff greets everyone with a smile! Jessica was so polite and answered all of my questions, which is why I recommend Moneytree. They are helpful, polite and knowledgeable - Sandra S. , 8/9/2012